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eCards

SENDING
How do I send eCards?
How do I resend an item?

DELIVERY
How do I know my eCard was sent?
How do I stop delivery?

VIEWING
How do I pick up my eCard?

How do I send eCards?
Browse through the selection on our site and pick the item you want to send. Click on the thumbnail image to get a full-screen view. Click the Personalize and Send button. On the personalization page, carefully enter the information below into the form.

TO: Enter the email addresses of each of the recipients. (If you're a member, you can use your Address Book to avoid having to type in the email addresses).

FROM: Enter your complete email address (for example, anyone@AIM.AmericanGreetings.com).

Add a photo (members only)-Click to browse through images saved on your computer or on a disk and add them to your eCard.

Message- Enter your personalized message. There is no limit to the length of your personal message.

Pick a day to send (members only)- This feature allows you to specify the send date up to a month in advance of delivery.

Send- Click here to send. The "Success!" page indicates that you successfully sent your eCard.

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How do I resend an item?
If you are a paid member, you can resend items from your Outbox.

If you are not a paid member, you can use your confirmation email to resend an item.

When we send an eCard to your recipient, we send you a confirmation e-mail at the same time. Included in this e-mail letter is a URL, which can be used to resend your eCard. To resend, please follow these instructions:
  1. Copy the following URL that was in your confirmation email
  2. Paste the URL into the body of a new e-mail
  3. Send this e-mail to the intended recipient

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How do I know my eCard was sent?
eCards are usually sent within an hour. After we send your eCard, we will send you a confirmation e-mail to let you know that it was sent. The e-mail contains a link you can use to view the item that you just sent.

If the recipient's e-mail address was entered incorrectly, you will receive what's called a "mailer daemon" e-mail letting you know that the eCard could not be delivered. Check your recipient's e-mail address to make sure you entered it correctly, and resend.

When your recipient "picks up" the item you sent, we will send you another confirmation e-mail to let you know!

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How do I stop delivery?
Unfortunately, items sent for immediate delivery cannot be cancelled or retrieved for editing. Once an eCard has been sent, there is no way to stop the delivery.

If you are a member and your eCard was scheduled for a future delivery date, you can use the Outbox feature to make changes to it. You may edit the recipient's email address or delete an item up to 24 hours before the delivery date.

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How do I pick up my eCard?
We provide recipients with three viewing options (see below). If you have difficulty viewing animation or hearing sound, please see our troubleshooting tips for help.
  1. Click on the URL (address) you received in the email notification we sent you. The address looks like this:
    http://www.AIM.AmericanGreetings.com.com/view.pd?i=224408999&m=2265.
  2. Copy and paste the URL (address) into the long, white address bar at the top of your browser window.
  3. Enter the eCard number you received in the email notification we sent you, on our Pick Up Page http://www.AIM.AmericanGreetings.com.com/findit.pd.

It is important to note that AIM.AmericanGreetings.com mail notifications do not contain attachments of any kind. Instead, they contain a hyperlink, which directs recipients to a unique web page in order to view the eCard that was created for them. If you have received an eCard with an attachment, be advised that it did not come from AIM.AmericanGreetings.com. We advise you to delete the email message that carries the attachment; be sure that you do not open the attachment.

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